Delivery Details 2022

Delivery Information

    

Delivery in the UK.

Message from Royal Mail

28 September 2022

 
"The Communication Workers Union (CWU) has called on its members who collect, sort and deliver parcels and letters to take further national strike action on the following dates:

  • Friday 30 September 2022  and Saturday 1 October 2022
  • Thursday 13 October 2022
  • Thursday 20 October 2022
  • Tuesday 25 October 2022
  • Monday 28 November 2022

 
Further dates have also been announced by the CWU for functional strike action which impacts parts of our operation on the following:

  • Processing, Distribution, International, Collections, Admin: 3, 9, 15, 24 November and 1 December 2022
  • Delivery: 4, 10, 16, 25 November and 2 December 2022
  • Network: 2, 8, 14, 23, 30 November 2022

We’re sorry this strike action is likely to cause you some disruption. We will be working to get our services back to normal as quickly as possible. Royal Mail has well-developed contingency plans, but we cannot fully replace the daily efforts of our frontline workforce. We’ll be doing what we can to keep services running, but you should expect significant disruption on dates when strike action is taking place. 

 
On days when strike action is taking place: 

  • We will deliver as many Special Delivery and Tracked24 parcels as possible
  • We will prioritise the delivery of COVID test kits and medical prescriptions wherever possible
  • We will not be delivering letters (with the exception of Special Delivery) 

 
What you can do:

  • Post your items as early as possible in advance of the strike dates 
  • Continue to post your items at Postboxes or Post Offices, however collections will be less frequent on days when strike action is taking place"

    End of Royal Mail Message.

    For  UK deliveries we use Royal Mail 1st Class Large Letter and Small Parcel services as indicated when you check out. These services are all quoted by Royal Mail as next day (including Saturdays). To help cope with strike days we have now added Royal Mail Special Delivery (prioritised as above) and DHL Express to the shipping options you can choose at checkout to better manage your own delivery outcomes.

    Details of cost and appropriate services will be displayed at checkout.

    Royal Mail 1st Class Large Letter and Small Parcel services will not be tracked. 

    Special Delivery and DHL Express will be tracked.

    Orders before 3pm will normally be fulfilled (made ready for dispatch) and then dispatched at the next available opportunity.

    If you require a guaranteed next day delivery for your order please contact us on enquiries@meandmcq.com for details of availability and cost.

    Delivery to the EU and Rest of the World

    Delivery to the EU 

    Please remember any import duty or tax falling due on your order is your responsibility. We will fill the appropriate CN22 or CN23 Customs Declaration to the outside of your package.

    We use Royal Mail International Standard and International Tracked & Signed Services for European deliveries. These services are quoted by Royal Mail as 3 to 5 working days. Details of cost and appropriate services will be displayed at checkout. In very busy seasons and in inclement weather please allow extra time for your important orders to arrive.

    Rest of the World Delivery

    Please remember any import duty or tax falling due on your order is your responsibility. We will fill the appropriate CN22 or CN23 Customs Declaration to the outside of your package.

    We use Royal Mail International Standard and International Tracked & Signed Services for deliveries to other worldwide destinations. These services are quoted by Royal Mail as 5 to 7 working days. Details of cost and appropriate services will be displayed at checkout. In very busy seasons and in inclement weather please allow extra time for your important orders to arrive.

    International Standard deliveries will not be tracked.

    Tracking numbers for International Tracked & Signed deliveries will be provided via email once your order is shipped.

    If you require an international courier service for your order please contact us on enquiries@meandmcq.com for availability and a quotation.